Fixx Master Handyman Services Terms & Conditions

1. Terms and Conditions

Fixx Master offers a wide range of handyman services for residential and light commercial properties. We serve Winnipeg and surrounding areas, traveling up to a 2-hour radius depending on the job scale. Schedule appointments online, by phone, or via email.

2. Payment Policies

We provide detailed estimates and accept various payment methods, including cash, credit cards, and electronic transfers. A deposit is required for all projects, with the balance due upon completion.

In-Person Estimates:

  • In-person estimates may vary depending on mileage and service fees. Please contact us for detailed information based on your location.

Online Quotes:

  • We offer free online quotes. Simply provide us with the necessary details about your project, and we will give you an estimate at no cost.

3. Cancellation and Rescheduling Policies

  • For jobs under $1,000: Cancel at least 24 hours in advance to avoid fees.
  • For jobs over $1,000: Cancel at least 7 days in advance to avoid fees.

4. Satisfaction Guarantee

Quality Assurance:

  • Fixx Master is committed to delivering high-quality workmanship. If you are not satisfied with the work performed, please contact us within 30 days, and we will address any issues promptly.

Warranty:

  • We offer a 30-day warranty on our workmanship. For items purchased and installed by us, we follow the manufacturer’s warranty. However, if an issue arises beyond 30 days, labor will be charged again.

5. Health and Safety Policies

We prioritize safety, adhering to all health and safety regulations.

6. Weather Delay Policy

Dealing with Weather Delays:

  • Unforeseen weather conditions can cause delays in completing outdoor projects. While we strive to complete all jobs on schedule, we are not held accountable for delays caused by adverse weather conditions. We will communicate any weather-related delays promptly and reschedule the work as soon as it is safe to do so.

7. Third-Party Delays Policy

Delays from Hired Trades:

  • If delays occur due to trades hired or assigned by the customer, Fixx Master is not responsible for these delays. We recommend coordinating schedules to ensure smooth progress.

8. Privacy Policy

Data Collection:

  • We collect only the necessary information to provide our services and communicate with our clients. This may include your name, address, phone number, and email address.

Data Usage:

  • Your personal information is used solely for scheduling, invoicing, and providing handyman services. We do not share your data with third parties without your explicit consent.

Data Security:

  • We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.